Get in touch with Jamie
You get Jamie on the phone rather than a call handler taking a message. Ring, send a WhatsApp or drop him a note and you will get a straight answer on what the job involves.
How to reach him
Three ways, all of which land with Jamie directly. If he is under a floor when you ring he will call you back rather than letting it disappear into an answering service.
Telephone
The quickest route. It is also the right one if water is going somewhere it should not.
07789 693959Describe the fault and you will get a straight answer on what it takes to put right.
Same number. Useful because you can send a photograph of whatever you are looking at.
Message JamieA picture of the fault often saves a visit just to look at it.
Where Jamie is based
Jamie the Happy PlumberHarrow Way
Shefford
Bedfordshire
Working across Beds, Herts, Bucks and the Cambridge area from here.
Not sure if Jamie covers your village?
The coverage hub lists every area across Bedfordshire, Hertfordshire, Buckinghamshire and the Cambridge area.
Water going somewhere it should not?
Do not wait on a message. Turn the water off at the stopcock and ring. Jamie will talk you through what to do while he is on his way. See the emergency plumber page for out of hours call outs.
Common questions
Who answers the phone?
Jamie does. There is no call centre and no operator taking your details to pass on. If he cannot pick up because he is on a job he will ring you back.
Can I send a photograph of the problem?
Yes. It helps a great deal, so send it on WhatsApp to the same number. A picture of a tap, a cistern or a cylinder usually identifies the type and the part straight away.
Which areas do you cover?
Shefford and the surrounding mid Bedfordshire villages, along with the wider Bedfordshire, Hertfordshire and Buckinghamshire areas and across into the Cambridge area. Ring to confirm your own town.
What should I do if it is an emergency?
Turn the water off at the internal stopcock, open the cold taps to drain the pipework down then ring rather than sending a message. A message might not be seen for a while and water damage spreads quickly.
One plumber, one number
Jamie the Happy Plumber covers Shefford and the surrounding counties for everything on the water side of the house.